FAQ

FAQ – Spirad

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Everything you need to know about our products, orders, and energy tools — answered with honesty and care.

Our Products

Orgonite is a material made from a combination of metal shavings (like copper and brass), resin, and crystals. When compressed together, these materials create a continuous energy-balancing effect based on the principles originally developed by researcher Wilhelm Reich.

The pyramid shape amplifies this effect — it's one of the most energetically powerful geometric forms, known for its ability to concentrate and channel energy upward. Together, the orgonite matrix and pyramid geometry create a tool that works passively in your space, helping to clear, balance, and protect your energy field 24/7.

Our collection is a mix of handcrafted pieces made by skilled artisans and carefully sourced items we've selected for their quality and energetic integrity. Every piece in our catalog has been chosen or crafted with intention — we don't do mass market, and we don't sell anything we wouldn't use ourselves.

Our orgonite pyramids in particular are hand-poured, meaning each one is slightly unique. The crystals inside are real, natural stones — not dyed or synthetic.

Yes — all crystals used in our products are genuine, natural stones. We work with amethyst, lapis lazuli, malachite, golden obsidian, rose quartz, tiger's eye, labradorite, and more. None of them are dyed, synthetic, or artificially enhanced.

We believe that the energetic properties of a crystal only work when the stone itself is authentic. That's non-negotiable for us.

It depends on the stones and the type of product. Because certain crystals are only found in specific parts of the world, we work with a network of different suppliers to ensure we're sourcing each stone from its natural region of origin.

For example, some of our stones come from Russia, others from India, China, or Latin America — each region produces crystals with distinct mineral compositions and energetic qualities. We don't believe in cutting corners by sourcing everything from a single generic supplier.

Every supplier we work with is selected based on the quality and authenticity of their stones. Our commitment is always the same: real, natural crystals, responsibly sourced from where they truly belong.

We'll be honest with you: the science of energy tools and crystal healing sits at the intersection of ancient wisdom and emerging research. We don't make medical claims, and we believe you should come to your own conclusions.

What we can tell you is this — thousands of our customers, many of them empaths and highly sensitive people, report genuine shifts in how they feel, sleep, and navigate their daily lives after using our tools. Whether you call it energy, frequency, or simply the power of intentional objects, something real seems to happen when people use these pieces with awareness.

We invite you to try it for yourself — risk-free, with our 30-day guarantee.

Trust your instincts — often the piece you're most drawn to is the one you need. That said, here are a few simple guidelines:

For emotional overwhelm, anxiety or absorbing others' emotions: The Amethyst Orgonite Pyramid is your best friend. Amethyst is the crystal of calm and clarity, ideal for empaths.

For daily protection and strengthening your aura: The Golden Obsidian Pendant worn close to your body creates a continuous protective shield.

For abundance, focus and shifting your energy field long-term: The Sovereign Abundance Orgonite with Lapis Lazuli and Malachite is built for that purpose.

Still unsure? Reach out to us — we love helping people find their match.

Wherever you spend the most time — or wherever you feel the most energetically drained. The most popular spots are:

On your desk or next to your computer — to neutralize EMF radiation and keep your mind clear during work.

On your nightstand — to support deeper, more restful sleep and protect your energy while you rest.

Near your Wi-Fi router — one of the highest sources of EMF in any home.

You can also hold it between your hands during moments of stress or overwhelm — even just a few minutes can help you feel more grounded and centred.

Orders & Shipping

All orders are processed and dispatched within 48 hours of purchase. From there, standard delivery takes 5 to 7 business days to most destinations.

We ship worldwide, with our fastest delivery times in the USA, UK, Australia, and Canada.

Yes — all orders over $50 ship for free, regardless of your location. Orders under $50 have a small flat shipping fee applied at checkout.

Our products ship from different fulfillment locations depending on the item, which allows us to get your order to you as quickly as possible. All shipments are fully tracked, and you'll receive a tracking number by email as soon as your order is on its way.

Absolutely. As soon as your order is shipped, you'll receive an email with your tracking number and a link to follow your package in real time. If you don't see it, check your spam folder — and if it's still not there, just reach out to us.

Yes, we ship worldwide. We have customers in over 30 countries, with the largest communities in the USA, UK, Australia, and Canada. Delivery times and any applicable customs fees may vary depending on your country.

Returns & Guarantee

We offer a 30-day return window from the date you receive your order. If for any reason you're not happy with your purchase, simply contact us within 30 days and we'll guide you through the return process.

Items must be returned in their original condition. Once we receive the return, we'll process your refund promptly.

Yes — we stand fully behind everything we sell. If you're not satisfied within 30 days of receiving your order, we'll refund you in full, no questions asked.

We know that choosing an energy tool is personal, and we never want you to feel stuck with something that isn't right for you. Your peace of mind matters to us as much as your energetic wellbeing.

We're so sorry to hear that — please reach out to us immediately with a photo of the damaged item and your order number. We'll send you a replacement right away at no extra cost. This is our responsibility, and we'll make it right.

About Spirad

Spirad was created for people who feel deeply — empaths, intuitives, highly sensitive people, and anyone who has ever felt drained by the energy around them. If you've ever left a conversation, a crowded place, or even a family dinner feeling completely exhausted and not quite yourself anymore, you'll understand exactly why these tools exist.

You don't need to be a spiritual expert or have years of practice to benefit from what we offer. You just need to be open.

We started Spirad because we couldn't find a brand in this space that felt both genuine and well-made. Too many shops sell cheap, mass-produced pieces with inflated spiritual claims. We set out to do the opposite — curate and craft pieces that actually work, be honest about what they are, and treat our customers the way we'd want to be treated.

We back every order with a 30-day money-back guarantee, we respond personally to every message, and we only sell products we believe in. That's our promise.

We'd love to hear from you. You can reach us through our Contact page or by emailing us directly. We aim to respond to every message within 24 hours, Monday to Friday.

Whether you have a question about a product, need help with your order, or just want some guidance on choosing the right piece — we're here.

Still have a question?

We read and answer every message personally. Don't hesitate — we're here for you.

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